We are looking for a hands-on, execution-driven Technical Project Manager to join our Project Management Office in Mexico, with strong experience in mobile app development. This is not a traditional PMO or corporate project management role — we need someone who can jump in immediately, take full ownership of the project, and move fast. You will work side by side with the technical team and client to ship a great consumer mobile product.
You will own the backlog, coordinate daily with the client and the development team, run Agile/Scrum ceremonies, and ensure consistent delivery. Ideally you have shipped consumer-facing mobile apps — food, delivery, loyalty, or similar — and thrive in fast-paced, autonomous environments where you’re expected to operate proactively.
You bring deep practical knowledge of how mobile apps are built, a product mindset, and the energy to lead execution from day one — with high autonomy and full ownership of outcomes.
1. Technical Project Management
• Lead proposal preparation and budgeting, ensuring accurate financial forecasts and resource allocation.
• Oversee end-to-end project execution, managing timelines, budgets, and scope to ensure successful delivery.
• Develop and maintain detailed project plans, schedules, milestones, and status reports.
• Identify, assess, and mitigate project risks; manage and account for unforeseen delays, realigning schedules and expectations as needed.
• Establish and implement project communication plans, providing regular status updates to affected staff and stakeholders.
2. Client & Stakeholder Management
• Act as the main client-facing contact for all project-related communications, building and maintaining strong client relationships.
• Serve as the bridge between technical teams and non-technical stakeholders, translating complex technical concepts into clear business language.
• Gather and document client requirements, ensuring alignment between stakeholder expectations and project deliverables.
• Manage stakeholder expectations through proactive communication and transparent reporting on project progress, issues, and changes.
3. Product Owner Relay
• Act as the Product Owner relay, representing business needs to development teams and ensuring alignment with the product vision.
• Create, prioritize, and manage day-to-day tickets and tasks in the product/project backlog.
• Define clear user stories, acceptance criteria, and deliverables for development teams.
• Facilitate backlog refinement sessions and collaborate with teams to ensure stories are well-understood and properly estimated.
• Balance competing priorities from multiple stakeholders, making data-driven decisions on feature prioritization.
4. Team Coordination & Leadership
• Drive internal coordination between cross-functional teams including development, design, QA, and operations.
• Facilitate Agile ceremonies including daily stand-ups, sprint planning, retrospectives, and demos.
• Lead regular technical team meetings to determine progress and address any questions or challenges regarding projects.
• Motivate and support team members, fostering a collaborative and productive work environment.
• Provide guidance and mentorship to junior project coordinators and team members.
5. Process Optimization & Automation
• Identify opportunities to automate repetitive tasks and workflows to increase overall team efficiency.
• Drive continuous improvement initiatives within the PMO, implementing best practices and standardized processes.
• Evaluate and recommend project management tools, technologies, and methodologies to optimize delivery.
• Document processes, create templates, and establish guidelines to ensure consistency across projects.
• Lead change management efforts when implementing new processes or systems.
• Experience: 4+ years of experience as a Product Manager or hands-on Project Manager with a strong focus on mobile app development and Agile delivery.
• Education: Bachelor’s degree in Business, Engineering, Information Technology, Computer Science, or related field. Master’s degree is a plus.
• Technical & Domain Knowledge:
○ Solid understanding of mobile app development (iOS/Android), including typical architectures, dev cycles, and QA processes.
○ Experience with Agile/Scrum methodologies and frameworks (Kanban, SAFe, or similar).
○ Proficiency with project management tools such as Productive, Jira, or Microsoft Project.
• Client & Communication Skills:
○ Proven experience in client communication and relationship management.
○ Excellent written and verbal communication skills in Spanish and English.
○ Strong presentation skills with the ability to communicate effectively at all organizational levels.
• Core Competencies:
○ Strong analytical thinking and problem-solving abilities.
○ Excellent stakeholder management and negotiation skills.
○ Ability to work under pressure and manage multiple priorities simultaneously.
○ Self-motivated with strong organizational and time management skills.
• Project management certifications (PMP, CSM, CSPO) are a plus, but not required — we value real-world mobile product experience over credentials.
• Proven track record shipping consumer-facing mobile apps (food, delivery, loyalty, or similar).
• Practical experience running Agile/Scrum ceremonies and managing backlogs end-to-end (Jira, Linear, or similar).
• Experience acting as Product Owner or PM with full ownership of roadmap, priorities, and delivery — not just as a coordinator.
• Experience with change management methodologies (ADKAR, Prosci, or similar).
• Experience in digital transformation, software development, or technology consulting projects.
• Knowledge of automation tools (Zapier, Power Automate, scripting) for workflow optimization.
• Experience working with international clients and in a multicultural environment.
• Additional European languages are a plus.
• Strategic thinking with attention to detail in execution.
• Leadership and team motivation abilities.
• Adaptability and flexibility in response to changes or unforeseen challenges.
• Decision-making skills, especially under pressure.
• Strong sense of accountability and ownership for project outcomes.
• Customer-centric mindset with focus on delivering value.
• Continuous improvement orientation and proactive problem-solving.
• Empathy and ability to understand and address team and stakeholder concerns.